Washing machine problem guide
Washing Machine Not Spinning
A washer may cancel or reduce spin to protect itself when the load is unbalanced or water has not drained.
Quick answer: Check the programme, load balance and whether water remains in the drum before trying one normal spin cycle.
Possible causes
- Unbalanced, too-small or overloaded wash load
- Drainage problem preventing spin
- Door-lock or lid-switch fault
- Drive belt, motor, suspension, bearing or control fault
Safe checks you can try
- Wait until the drum fully stops and the door releases normally.
- Redistribute tangled items and remove excess laundry.
- Confirm the selected programme includes the expected spin speed.
- If water remains inside, follow the not-draining guidance instead.
Safety first
Never force the door, bypass a lock or reach into a moving drum. Stop using the appliance if it shakes violently or makes metal-on-metal sounds.
When professional repair may be needed
Repeated failure with a balanced load can involve the lock, motor, belt, suspension, bearings, wiring or electronics and needs proper diagnosis.