Washing machine problem guide
Washing Machine Making Noise
A light pump hum can be normal, while repeated banging, scraping or grinding deserves attention. Note when the sound occurs.
Quick answer: Stop severe movement, wait for the drum to stop and check load balance, loose objects and stable feet.
Possible causes
- Unbalanced load or an unstable floor
- Coins, fasteners or another loose object
- Transit bolts left in a newly installed machine
- Worn suspension, pump, belt, motor or drum bearings
Safe checks you can try
- Redistribute a tangled or single heavy item.
- Check the appliance stands firmly without rocking.
- Inspect pockets and the visible door-seal area after isolating power.
- For a new machine, verify installation against the official manual.
Safety first
Stop using the machine for violent movement, grinding, scraping, a burning smell or visible drum contact. Never steady a moving appliance with your hands.
When professional repair may be needed
Noise that returns with balanced loads can require inspection of the pump, suspension, bearings, motor or drum. A short video can help describe the sound but does not replace diagnosis.