Washing machine problem guide
Washing Machine Leaking Water
A leak needs prompt attention because water may spread beneath cabinets or reach electrical connections.
Quick answer: Stop the cycle, keep people away from wet electrical areas and close the water tap if it is safely accessible.
Possible causes
- Loose, damaged or incorrectly fitted inlet or drain hose
- Door seal damage or an item trapped in the seal
- Detergent drawer blockage or excessive foaming
- Internal hose, pump, tub or valve leak
Safe checks you can try
- Do not touch the plug or appliance while standing in water.
- Look at visible hose connections and the door seal without moving panels.
- Check whether too much or unsuitable detergent caused foam.
- Dry the surrounding floor only after power and water are safely isolated.
Safety first
Do not run another cycle to “find the leak.” Arrange urgent help when water is close to a socket, plug or cable, or safe isolation is not possible.
When professional repair may be needed
A continuing or hidden leak requires testing. Its visible location may not be its source, so a technician should inspect before parts are replaced.